InventoryGuide > Inventory > Additional Options and Features > Troubleshooting: Additional Options and Features
Troubleshooting: Additional Options and Features
At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at documentation@cougarmtn.com.
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When I try to import my updated stock price list from an external file, I receive an error.
This could be an error in the external file format. Make sure the text file is in the proper format and all required fields have entries.
You may also find our suggestion for file formats beneficial.
The image I added for one of my stock items is not showing in the sales entry windows.
You need to verify that the image was retained when you closed the IN Stock window. Refer to Adding Stock Item Images.
 
Published date: 12/21/2020